You can remove a phone from text banking by two methods:
1) Texting back STOP will remove the phone from text banking, or
2) From your online (desktop) or mobile (browser or app) device, go to the Text Banking screen from Additional Services > Profile Updates > Text Banking. Here you can delete the phone number you want to remove.
Note that you’ll need to enroll the phone number again the next time you want to use that phone for text banking.
If you have questions, please contact us at: 1-800-296-8871.
