Hi, I’m Penny!
I’m here to help, 24/7
About Penny
She’s fast, friendly, and knowledgeable! Penny is a virtual assistant, and she can answer common banking questions, day or night.
Penny provides
- Instant assistance, 24/7, even on holidays!
- Fast answers to common banking questions
- Friendly service
Penny can tell you
- How to access your account
- What our branch hours are
- How to apply for a loan
- And much more!
Where to find Penny
Penny hangs out on the homepage and on pages throughout the site, in the lower right-hand corner.
What you can ask her
You can ask Penny almost anything (banking-related) and she’ll provide an answer. If you ask about something she can’t assist with, please reach out to a human team member.
Disclosures
Use of online or other electronic services, including Penny, may require specific hardware and software and your agreement to certain terms and conditions. Access is subject to the availability of the internet, cellphone and network coverage and plans, and typical service interruptions stemming from your providers or the credit union’s providers.
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North Branch Building:
It's official! Our new North Branch location is now open! Learn more